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To reset Windows is a good option to reinstall OS to fix some problems. However, sometimes you may get the following error message when trying to reset your computer in Windows 10:
“There was a problem resetting your PC. No changes were made.”
Tip: In Windows 8, you may find the message says “There was a problem refreshing your PC. No changes were made“.
What happens? See the following situations that may be responsible for this issue:
How to fix this problem? The following ways are based on an unbootable PC.
This way requires you should have a system image backup. Before the issue occurs, you may keep backing up Windows. Then, the backup image is useful to restore your computer to a previous status.
If you have a system backup created by the free backup software – MiniTool ShadowMaker, now follow the guide to perform system image recovery:
Step 1: Create a bootable USB drive with Media Builder on a working PC, boot your Windows 10 from the USB drive and run MiniTool ShadowMaker.
Step 2: Navigate to Restore page, click Add Backup to find and add the system image to the list. And click the Restore button to continue.
Step 3: Choose a backup version.
Step 4: Choose all system partitions to restore from the selected backup file. Meanwhile, MBR and Track 0 should be selected for a successful boot.
Step 5: Choose a target disk to restore the system image to.
Step 6: Then, this free software will start the recovery process. After it is completed, restart Windows 10 and your PC will run properly.
If you don’t have a system image created by MiniTool ShadowMaker but have one created by Windows Backup and Restore (Windows 7), please enter WinRE, and go to Troubleshoot -> Advanced options -> System image recovery to start the recovery.
If you fail to reset Windows 10 and don’t a system image in hand, you can only reinstall OS. To do this, please download Media Creation Tool from Microsoft, create an installation DVD or USB drive and boot the PC from it to start the installation.
For more information about the solutions to fix resetting PC problem, refer to this post.
As a matter of fact, it is recommended to back up Windows 10 so as to perform a quick disaster recovery in event of any system issues. MiniTool ShadowMaker, free Windows backup software, can help you to easily back up OS, files, partition, and disk. Just get it to have a try.